After hearing countless claims of customer complaints at GASP, Dave Hughes and Ed Kavalee went down to the Chapel St store to get to the bottom of the issue.
What started as an honest investigation turned into a terrifying retail extravaganza that nobody envisioned.
The duo’s mission on the busy Melbourne shopping strip resulted in Hughesy trying on – and enjoying wearing – the colourful fashion faux pas pictured on this page.
The vision of Hughesy rocking this frock is so shocking that it requires a triple-take. That's correct, a double-take isn't enough.
Hughesy and Ed told listeners this morning that when they headed down to GASP, they were hoping to catch a glimpse of much talk-about “Chris” but unfortunately he wasn’t working the floor. Instead, shop assistant Sila ensured their in-store experience was incredibly memorable.
“He also told us that Chris was a retail superstar (and) that everyone at GASP loves this dude.”
When Hughesy and Ed questioned Silo about the rumours that suggested shop assistants got bonuses for customer complaints, he seemed genuinely shocked and didn't confirm this allegation.
He did admit, however, that since the news broke last week, he’s experienced added difficulties with customers.
“He said he’s always friendly but has been getting a bit of attitude over the last week,” Hughesy said. “He also said that sales (have gone ) through the roof. It’s been one of their biggest weeks.”
Despite all of the horror stories that have emerged about the customer service at GASP's stores, Hughesy’s experience in GASP was dramatically different. He said Silo was engaging and an absolute darling.
“He put me in a dress, a really colourful dress and I felt good,” Hughesy said, smiling. “I got carried away with the atmosphere of the place…(it’s) fun… And Sila was flirting with Ed. He talked about our legs – and he liked both of our sets of legs. And he wanted Ed to try on some women’s jeans.”